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Most companies spend a considerable amount of time, energy, and money planning what to do and how to do it.

Let's say you need a website, so you develop a plan, present it to a bunch of website designers, and get quotes or proposals. You're not going to get caught with your pants down like the last time by some nerdy geek, you know the skinny kid with the scraggly beard, whose techno-babble gave you a headache, or the bizarre young lady dressed in gothic chic with the black lipstick and tattoo to match - yikes, no thanks, not this time, this time you got a plan.

Human Motivational Optimization

You read all the blogs on website design, you know all the ins-and-outs of search engine optimization, and Google Adwords. No one is going to pull a fast one on you. You know your business, your market, and your needs. Or do you?

How much do you really know about how real people interact with your website? How much do you really know about what we call Human Motivational Optimization? All the stats, logs, and number crunching analysis that forms the basis of many website development plans does not truly give you the visceral understanding of how to connect to an audience, and isn't that what you want your website to do?

So maybe your plan is the wrong plan; it's like planning a trip to Home Depot to buy a cabbage; it just doesn't make sense. So how about a plan that does make sense, something simple, understandable, easy to implement, that is if you hire the right people to do it. But before we tell you the four steps to creating your very own Website Branding Plan, let's talk about Don LaFontaine.

Every Company Needs A Movie Trailer

Chances are you don't know who the late Don LaFontaine was, but you've heard his voice many, many times. Don was the most famous and influential voice behind thousands of movie and television trailers. He had a distinctive deep, gravely voice, and a writing style that reinvented the entire movie trailer format. But why should you care? Simple. Movie trailers are the ultimate elevator pitch, a short memorable performance that compels you to action, kind of like what a mission statement is suppose to do, but I'm getting ahead of myself. Let's start at the beginning, or rather, the end.

Branding Starts With Thinking Backwards

Most people like to start a project at the beginning and work their way through until they reach the end. Makes sense, or does it? If you don't start with where you want to end-up, it's unlikely you'll ever get where you want to go. Remember our cabbage? Planning a shopping to trip to Home Depot because they got cool stuff, doesn't help if what you want is a cabbage.

Branding is no different. If you don't start with how you want your audience to think about you, they will probably never think about you at all. So now that we got that straight let's start our plan where it makes sense, the end.

The 4 Step Web-Branding Plan

1 - The Slogan

Your slogan, you know the thing that sits underneath your logo, that simple little phrase somebody in your office came up with that makes you sound important, stuff like "the cool air conditioning company." Most small and medium size companies don't think too hard about this little marketing gem, and as a result they either have something really cheesy, or some meaningless platitude that has no memorable meaning at all, like "the best people for the best job."

Just because you're small and don't have millions of dollars to spend on television ads promoting your pithy little motto, doesn't mean you shouldn't have one. That catchphrase is who you are, and how you want people to remember you, short, memorable, and to the point. I remember my sons arguing over some complicated bit of business when one of them in frustration finally said, "Enough already. Give it to me in one word or less!" a demand to articulate what was important without all the peripheral issues; a lesson all businesses should pay attention to.

2 - The Story Line (Logline)

To my mind, mission statements are a totally dysfunctional marketing element, misused and abused by a bean-counter attitude, born out of trying to squeeze every last drop of information into a statement that won't offend anybody. A wise man once said, "If what you're saying doesn't offend somebody, maybe you're not saying anything" and most mission statements that are full of meaningless platitudes and toned-down amendments, fall into the category of not saying anything, at least, anything worth hearing.

Okay so let's forget about mission statements, after all this isn't the military, and we're not planning the next Desert Storm. Instead let's think loglines, or what you can think of as your brand story line.

You know those short statements you find in TV Guide, or your weekend television insert, prompting you to watch the next episode of 'House,' or 'Desperate Bimbos.' They are a short form text version of a trailer, intended to get you to watch the movie or television show. For our purposes, we want people to go to our website, and stay-tuned long enough to get our core marketing message, and not walk out half way through the presentation. So, how do we do that?

The Six Elements of Effective Web Trailers

In order for us to come up with a compelling statement that prompts people to view our website presentation, we need to refer back to our old pal Don LaFontaine. What if Don LaFontaine wrote our website trailer. How would he do it?

Don had a very distinctive style that you've heard a thousand times for a thousand different movies, but they all followed a similar format. Each trailer needs to cover six distinct elements, who, what, where, how, why, and when. All the things businesses should be presenting in their elevator pitch, but with one extra ingredient, personality.

Here's the format used in many movie trailers: "In a place (where), one man (who) brings stability to chaos (what), in an epic tale that will both amaze and inspire (why)! Coming soon (when) to a theatre near you." Sound familiar?

Let's take our air conditioning example, you remember, "the cool air conditioning company." Let's say our fictitious company is called Kool Air Conditioning, their website trailer might sound something like this:

"In a town where summer heat melts the cool of the coolest homeowners, one air conditioning company comes to the rescue. When the mercury rises to eye-popping, mind numbing numbers, the men from Kool spring into action, bringing relief to the sweltering masses. The Kool Guys will amaze you with their prompt service and installation know-how. The heat is on. It's coming sooner than you think; it's coming this summer to your town, your neighborhood; your house. Kool, the cool air conditioning company."

Over-the-top? Maybe, but we've covered all the bases, we know who (Kool), what (air conditioning), when (this summer), where (your house), why (the heat) and how (prompt service and installation know-how). Now that's a mission statement; one with a little style, panache, and personality; one that will get you remembered and prompt your audience to action.

3 - The Personality

Movies like businesses all fall into certain genres or categories. There's the action movie format that's suitable for sports related businesses, the chick flick style that's ideal for cosmetic or fashion industry businesses, and the family comedy format suitable for entertainment and recreation based companies, and of course the kids movie version perfect for any business selling things for children. The point is that every company and website has to have a personality.

Many hardnosed business executives scoff at the idea of spending money on such seemingly trivial marketing concepts as company personality, but ignoring your website persona, is a big mistake. You can either invest a little in developing, creating, managing, and promoting this personality or you can let the marketplace decide for itself, or worse, find you completely redundant and irrelevant.

4 - The Delivery

You may be asking yourself, this sounds good on paper, but can it really be done, and can it be done for my business, on my website? The answer is damn straight it can. Like most things in life, and in business, it's not grasping the concept that so hard, it's implementing it.

With a little investment and a willingness to take some chances, you can be the market leader. But if you thought you could simply take your newly created movie trailer style website elevator pitch and slap it onto your website in text form, you would be mistaken. How you deliver the message is as important, and in many cases more important, than what you say.

Whether you sell lipstick, licorice, or lingerie, you probably have lots of competition, so how you deliver your message is what's going to make the difference.

You want your website presentation to motivate people to email or phone. You want to deliver a compelling performance that is more than a sales pitch, a presentation that uses voice, visuals, words, and music to create a website personality, a lasting impression; one that is going to allow you to stand out from the crowd and give you a competitive advantage.

Nothing will convince better than seeing an actual example, and guess what, we just happen to be able to provide you with one: check out http://www.SonicPersonality.com and see what an effective website presentation sounds like. If nothing else, you may get a chuckle or two.

About the Author: Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio and Web-video. Visit http://www.mrpwebmedia.com/ads, http://www.sonicpersonality.com, and http://www.136words.com. Contact at info@mrpwebmedia.com or telephone (905) 764-1246.

Included in Office Live Small Business applications is a workflow technology that helps you automate new and existing business processes.  You can think of a workflow as a series of task that produce an outcome. To create workflows in Office Live, Microsoft Office SharePoint Designer 2007 is the tool for creating ad hoc workflows. When you create a workflow in SharePoint Designer, you are creating a workflow template. This is accomplished via the Workflow Designer wizard.

In this article, we will discuss how to create a workflow in SharePoint Designer to send a confirmation email to users who have completed a Office Live Web Form.

I’ll assume you’re already familiar with creating forms using Office Live, if not click here to read my blog post from earlier this year on how to build a form in Office live. 

1. To get started, launch SharePoint Designer.


2. In the menu bar, click File, New and then click Workflow to start the Workflow Designer wizard.

3. In the Give a name to this workflow text box, type: SendEmailConfirmation.


4. In the What SharePoint list should this workflow be attached to? list, click the list used to build your form in Office Live (e.g. FeedbackForm).

5. Check the box next to Allow this workflow to be manually started from an item.

6. Click Next to display the second step of the wizard.

7. In the Step Name text box, type SendEmail.


8. In the Conditions list, click Compare “YourWebFormlist” (e.g. FeedbackForm) field. The text If Field equals Value appears to the right of the Conditions button.

9. Click field to display a list of columns in the Office Live list chosen (e.g. FeedbackForm).


10. Scroll down and click the E-Mail column.


11. Click value and enter the @ symbol.

12. Click the Actions button, and then click Send an Email.

13. Click this message link to modify the email message sent to users.



14. Click the    Address Book next to the To box.

15. Double-click the Workflow Lookup. Make sure the source is selected to Current Item and the E-Mail is selected for the Field.

16. In the Subject field, type – Thank you for your submission.

17. Place your cursor in the body of the email. Click the Add Lookup to Body button towards the bottom.

18. Make sure Current Item is the source and the field is First Name. Click Ok.

19. Next, type the message you want given to users and/or add additional lookup fields to display their form submission.

20. Click the Finish button.

21. Test your workflow by using the web form on your website and verify that you received an confirmation email.

When designing a website you sometimes only have one chance to keep the Internet visitor from clicking the back button on their web browser. Whether you are selling a product or offering a service, remember your website design represents your business.

For years, we have been told that when going to an interview you have 10 seconds to make a lasting first impression. There is no difference when designing your website than making the first impression in an interview. You are making a first impression with the internet visitor who has searched for what you are offering in your website design. The first impression can make the difference between in a paying customer or just a visitor to your website.

Here are just 5 simple rules to keep in mind when designing your website.

Rule #1. Limit the use or do not use flashy banners and advertisements at the beginning of you website. There is a time and place for the banners and advertisements.

There is nothing more annoying than clicking on a website to see cartoon characters and advertisements for other products flashing in front of your face. This can be too much for your potential customer. Your customer is there for a purpose and if the blatant advertisements or flashing banners turn them off they may just hit the back button before they find what they are looking for. The only exception to this rule is determined by the purpose of you website.

Rule #2. Make sure your website design make it easy for the visitor to find the navigation buttons. If a customer has to search for a navigation button to find information about the company or the navigation buttons are not working, the visitor may get frustrated and leave you website.

As a rule of thumb, your navigation buttons should be on the left side of your web page because the majority of people read from left to right. Think about reading a newspaper or a book. You look at the headlines then you read from the left to the right.

Rule #3. When visitors are browsing your site, have a clear indication for the visitor of where they are on your website and how to get to other parts.
You may want to put a link on each page that the visitor clicks to take them to the home page or another page relating to the information currently viewing. In other words do not confuse your visitor or your visitor may just click off the website totally.

Rule #4. When designing your website pay close attention to loading time, the time it takes your web pages to load. You can reduce loading time by reducing graphics on each page. A good website design should load under twenty seconds. The longer it takes the pages to load the more frustrating it can be to the visitor. People want it yesterday not today and definitely not tomorrow.

Rule #5. Use a font that is common to all web browsers and easy to read. You have to think of your market. If you are selling a product or service that is used by older individuals you may want to increase the font. Most of us are not going to get younger and with age, we find our eye sights are not what they use to be. In addition, different web browsers display fonts differently. Therefore, you want to use a universal font compatible to the popular web browser for better viewing.

Bonus Rule #6. Make sure the information on your website is up to date, and relevant to what you are offering. If your website is selling 32", LCD Flat Screen TVs you should not be offering products to repair your driveway. I know that is extreme but people want to know they are visiting a website that has up to date information and is relevant to what they are searching for. These are just a few rules of website design. There are many other things to adhere to when designing your website for optima visitors.

When designing your website look at it from the customers' or visitors' standpoint. Would you want to visit this website? Would you want to purchase a product from this website? If you answer "no" then correct the problems. If you deal with customer service, you need to do as they do. Get out from behind the counter and see what the customers see from where they stand. If you go "ugh", that is not good and you need to make some changes.

Source:

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About the Author: Pat Turman is a successful mid-level manager and internet entrepreneur. She co-owned a quarter million dollar e-retail store selling golf equipment for women, runs numerous online businesses, and manages a company with revenues of over a million dollars. She holds a BBA from an accredited University and numerous awards and certificates. www.eznichewebsitedesign.com

 PowerHomeBiz Small & Home Business summarizes the common pitfalls and mistakes people make in developing content for their business. 

Success on the Web starts with the quality of your content. It is your content that engages the visitors, and turns these visitors to buyers for e-commerce sites. Your site's traffic depends on how well you write your content, and how well you understand what search engines look for in a site content.

One common mistake I see from small business entrepreneurs, particularly the newbies, is that they are always on the lookout for shortcuts to get huge traffic. They look for programs or banner exchange schemes that can give them 100,000 visitors quickly. Many even turn to the dark side and spam the search engines, thinking that they can trick Google and other search engines. They overlook the simpliest secret to success on the Web -- content.
If you want your website or blog to succeed, grab a copy of Jon Wuebben's new book "Content Rich: Writing Your Way to Wealth on the Web." This is the best book I've read on the topic of writing on the Web in a way that search engines love (afterall, what's the point of writing on the Web when your website is nowhere to be found?). The author provides an excellent guide on how to present your product and teaches you how to use the right keywords in your site copy, among other important tips.

I interviewed Jon Wuebben (JW) on the importance of writing copy that search engines love and compel visitors to buy, and here are his tips:
How important is writing optimized, compelling and keyword-rich copy on the Web, particularly for small businesses?
JW: It’s critically important because it can help your site move up to page 1 in the search engines for your keyword phrases, which in turn gets people to click on your site, which means more leads and more sales. It’s that simple. And it’s the most affordable marketing option you have. It will pay dividends for years to come.

What are the top 5 tips to remember when writing content for the Web?

1. Use keywords
2. Use a call to action
3. Write lots of different things – web pages, blog posts, press releases, articles and more
4. Write about benefits
5. Write often!

How can writing well on the Web enable small businesses to compete with the big boys?
JW: The web doesn’t discriminate between large and small companies. Your site can rank above a Fortune 100 brand simply by writing compelling, keyword rich content – it happens all the time. That means you have a fair shake at the business. And that never could have happened before the web. Plus, many people like to give business to young, growing companies. So, positioning yourself well can be huge.

What are the most common mistakes in SEO copywriting?
JW: Most businesses don’t understand how important their “meta” tags are in the code of their web pages. This is an important place for keyword content. There are two tags that are critically important> the title tag and description tag.
The title tag is what appears at the very top of your browser window and should be a string of 2 -3 keyword phrases or a “headline” that incorporates an important keyword phrase. Its also what appears first in the search engine results pages when people search for you, hence the “headline” concept – you want to them to click on your title tag so they will come to your site and find out more about you.
The description meta tag explains what the page is about and is also a place where you want to use those same keyword phrases that were in the Title tag.
Also – and here’s a biggie - Every page should have unique title and description tags. This is probably the biggest offense that websites make, I see it all the time.

What other lessons can you share to small businesses regarding copywriting Web content?
JW: Look for a good niche and start a blog. It’s the single best thing you can do right now to maximize your online presence through the power of words.

Source: PowerHomeBiz Small & Home Business Blog: Content Rich: Writing Your Way to Wealth on the Web